Contacting ReturnGO Support

Last Updated: September 17, 2024

The ReturnGO support team is always available to help with any inquiries you have about setting up your return policy, portal, or process. ReturnGO is committed to providing an excellent customer experience. 

Support Contact Channels

If you have any inquiries or issues, you can reach ReturnGO Support via email or live chat.

Email 

Send an email to support@returngo.ai and we will get back to you as soon as possible.

Live Chat 

To reach us on live chat: 

1.   Log in to your ReturnGO account. 

2.   Click on CHAT in the left-hand menu.  

Contacting ReturnGO Support

3.   Once it opens, enter your questions or concerns in the live chat.

4. Click on the X to close the chat bubble.

Availability 

ReturnGO Support is available Mondays to Fridays around-the-clock, with limited availability during the weekends. 

Knowledge Base 

If you would like to read about a topic related to your question or issue, you can find answers in our Knowledge Base that might help (that’s where you are right now).  

If you can’t find an article to help with your problem, let us know through our support channels.