---
title: Returns Management | Knowledge Base
description: Returns Management
---

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1. [Knowledge Base](https://support.returngo.ai/)
2. [Returns Management](https://support.returngo.ai/returns-management)

# Returns Management

## Processing Returns

- [Returns Overview](https://support.returngo.ai/home-page)
- [Managing Return Requests (New Version)](https://support.returngo.ai/managing-return-requests-new)
- [Viewing RMA Details](https://support.returngo.ai/rma-card-details)
- [Filtering and Tracking RMAs](https://support.returngo.ai/returns-list)
- [Shopify Returns](https://support.returngo.ai/shopify-returns)
- [Internally Creating RMAs](https://support.returngo.ai/internally-creating-rmas)
- [Manager Approval](https://support.returngo.ai/manager-approval)

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## Return Portals

- [Unified Portal](https://support.returngo.ai/unified-portal)
- [Return Portal (Edge)](https://support.returngo.ai/return-portal-edge)
- [Edge Portal Flow](https://support.returngo.ai/edge-portal-flow)

## Advanced Returns Management

- [Withdrawal Right](https://support.returngo.ai/withdrawal-right)
- [Handling Returns of Bundles](https://support.returngo.ai/returns-of-bundles)
- [Buy X, Get Y (BxGy)](https://support.returngo.ai/buy-x-get-y-bxgy)
- [Portal Checkout](https://support.returngo.ai/portal-checkout)
- [Compare-at Price Sales](https://support.returngo.ai/compare-at-price)
- [Return Scenarios](https://support.returngo.ai/return-scenarios)
- [In-Store Returns](https://support.returngo.ai/in-store-returns)

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## Return Methods

- [Return Methods Overview](https://support.returngo.ai/return-methods-overview)
- [Ship With Pre-Paid Label](https://support.returngo.ai/ship-with-pre-paid-label)
- [Ship With Any Carrier](https://support.returngo.ai/ship-with-any-carrier)
- [No Shipment Required](https://support.returngo.ai/no-shipment-required)
- [Return to Drop-Off Location](https://support.returngo.ai/return-to-drop-off-location)

## Return Policy

- [Return Policy Overview](https://support.returngo.ai/return-policy)
- [Return Policy Rules](https://support.returngo.ai/policy-rules)
- [Return Eligibility Conditions](https://support.returngo.ai/eligibility-rules)
- [Return Fees](https://support.returngo.ai/return-fees)
- [Handling Out-Of-Policy Items](https://support.returngo.ai/handling-out-of-policy-items)
- [Return Policy FAQ](https://support.returngo.ai/return-policy-faq)

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## Automation

- [Auto-Approval](https://support.returngo.ai/auto-approval)
- [Auto-Exchange](https://support.returngo.ai/auto-exchange)
- [Auto-Refund](https://support.returngo.ai/auto-refund)
- [Auto-Mark as Done](https://support.returngo.ai/auto-mark-as-done)
- [Automation Rules Overview](https://support.returngo.ai/automation-rules-overview)
- [Cancel Inactive RMAs](https://support.returngo.ai/cancel-inactive-rmas)

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## Inventory

- [Restocking](https://support.returngo.ai/restocking)
- [Reserve Items](https://support.returngo.ai/reserve-items)
- [Validate Items](https://support.returngo.ai/validate-items)
- [Minimum Stock Threshold](https://support.returngo.ai/minimum-stock-threshold)
- [Preventing Out-of-Stock Exchanges](https://support.returngo.ai/preventing-out-of-stock-exchanges)
- [Handling Out-of-Stock Exchanges](https://support.returngo.ai/handling-out-of-stock-exchanges)

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## Return Reasons

- [Return Reasons](https://support.returngo.ai/return-reasons)
- [Video Upload](https://support.returngo.ai/video-upload)

## Warranty Management

- [Warranty Portal](https://support.returngo.ai/warranty-portal)

- [Account & Setup](https://support.returngo.ai/account-setup#main-content)

    - [Getting Started](https://support.returngo.ai/account-setup#getting-started)
    - [Installing ReturnGO](https://support.returngo.ai/account-setup#installing-returngo)
    - [Account Settings](https://support.returngo.ai/account-setup#account-settings)
    - [Billing](https://support.returngo.ai/account-setup#billing)
    - [Portal Customization](https://support.returngo.ai/account-setup#portal-customization)
    - [Emails](https://support.returngo.ai/account-setup#emails)
    - [FAQs](https://support.returngo.ai/account-setup#faqs)
- [Returns Management](https://support.returngo.ai/returns-management#main-content)

    - [Processing Returns](https://support.returngo.ai/returns-management#processing-returns)
    - [Return Portals](https://support.returngo.ai/returns-management#return-portals)
    - [Advanced Returns Management](https://support.returngo.ai/returns-management#advanced-returns-management)
    - [Return Methods](https://support.returngo.ai/returns-management#return-methods)
    - [Return Policy](https://support.returngo.ai/returns-management#return-policy)
    - [Automation](https://support.returngo.ai/returns-management#automation)
    - [Inventory](https://support.returngo.ai/returns-management#inventory)
    - [Return Reasons](https://support.returngo.ai/returns-management#return-reasons)
    - [Warranty Management](https://support.returngo.ai/returns-management#warranty-management)
- [Return Resolutions](https://support.returngo.ai/return-resolutions#main-content)

    - [Refunds](https://support.returngo.ai/return-resolutions#refunds)
    - [Exchanges](https://support.returngo.ai/return-resolutions#exchanges)
    - [Other Resolutions](https://support.returngo.ai/return-resolutions#other-resolutions)
- [Return Shipping](https://support.returngo.ai/return-shipping#main-content)

    - [Ship by ReturnGO](https://support.returngo.ai/return-shipping#ship-by-returngo)
    - [Shipping Labels](https://support.returngo.ai/return-shipping#shipping-labels)
    - [Shipping Settings](https://support.returngo.ai/return-shipping#shipping-settings)
    - [QR Codes](https://support.returngo.ai/return-shipping#qr-codes)
- [Shipping Integrations](https://support.returngo.ai/shipping-integrations#main-content)

    - [Shipping Integrations](https://support.returngo.ai/shipping-integrations#shipping-integrations)
    - [Shipping Aggregators](https://support.returngo.ai/shipping-integrations#shipping-aggregators)
    - [Shipping Carriers](https://support.returngo.ai/shipping-integrations#shipping-carriers)
    - [Drop-Off Services](https://support.returngo.ai/shipping-integrations#drop-off-services)
- [Other Integrations](https://support.returngo.ai/other-integrations#main-content)

    - [Helpdesk Integrations](https://support.returngo.ai/other-integrations#helpdesk-integrations)
    - [3PL/WMS Integrations](https://support.returngo.ai/other-integrations#3pl-wms-integrations)
    - [Fintech Integrations](https://support.returngo.ai/other-integrations#fintech-integrations)
    - [Loyalty Integrations](https://support.returngo.ai/other-integrations#loyalty-integrations)
    - [Marketing Integrations](https://support.returngo.ai/other-integrations#marketing-integrations)
    - [ERP Integrations](https://support.returngo.ai/other-integrations#erp-integrations)
    - [ReturnGO API](https://support.returngo.ai/other-integrations#returngo-api)
- [Order Tracking](https://support.returngo.ai/order-tracking#main-content)

    - [Order Tracking Portal](https://support.returngo.ai/order-tracking#order-tracking-portal)
    - [Order Tracking Notifications](https://support.returngo.ai/order-tracking#order-tracking-notifications)
- [Analytics](https://support.returngo.ai/analytics#main-content)

    - [Analytics](https://support.returngo.ai/analytics#analytics)
    - [Reports](https://support.returngo.ai/analytics#reports)
- [Legacy Features](https://support.returngo.ai/legacy-features)

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