--- title: Account & Setup | Knowledge Base description: Account & Setup --- [Skip to content](https://support.returngo.ai/account-setup#main-content) English Show submenu for translations [Customer portal](https://support.returngo.ai/tickets-view) ![ReturnGO Logo-1](https://support.returngo.ai/hs-fs/hubfs/ReturnGO%20Logo-1.png?width=198&height=30&name=ReturnGO%20Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.returngo.ai/tickets-view) - Go to returngo.ai Go to returngo.ai Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.returngo.ai/) 2. [Account & Setup](https://support.returngo.ai/account-setup) # Account & Setup ## Getting Started - [Onboarding & Account Setup](https://support.returngo.ai/completing-account-setup) - [How to Log In to ReturnGO](https://support.returngo.ai/how-to-log-in-to-returngo) - [Email Verification](https://support.returngo.ai/email-verification) - [Preview Mode](https://support.returngo.ai/preview-mode) - [Testing the Return Portal](https://support.returngo.ai/testing-the-return-portal) - [Single Sign-On (SSO)](https://support.returngo.ai/single-sign-on) - [Importing RMAs from Previous Return Solutions](https://support.returngo.ai/importing-rmas) - [Process Return Requests (RMA Workflow)](https://support.returngo.ai/process-return-requests) - [ReturnGO Setup & Settings](https://support.returngo.ai/returngo-setup-settings) See less ▼ ## Installing ReturnGO - [Installing ReturnGO on Shopify](https://support.returngo.ai/installing-returngo) - [Integrating Your Return Portal to Your Shopify Store](https://support.returngo.ai/integrating-your-return-portal) - [Installing ReturnGO on Magento 2](https://support.returngo.ai/installing-returngo-on-magento-2) - [Integrating Your Return Portal to Your Magento Store](https://support.returngo.ai/integrating-your-return-portal-magento) - [Integrating Your Return Portal to Your Salesforce Commerce Cloud Store](https://support.returngo.ai/integrating-your-return-portal-salesforce) - [Integrating Your Return Portal to Your BigCommerce Store](https://support.returngo.ai/integrating-your-return-portal-bigcommerce) - [BigCommerce Multi-Storefront (MSF)](https://support.returngo.ai/bigcommerce-multi-storefront) - [Integrating Your Return Portal Into a Custom eCommerce Platform](https://support.returngo.ai/custom-ecommerce-platform) - [Integrating Your Return Portal to Your WooCommerce Store](https://support.returngo.ai/integrating-your-return-portal-woocommerce) - [Integrating Your Return Portal to Your Wix Store](https://support.returngo.ai/integrating-your-return-portal-wix) - [Development Stores](https://support.returngo.ai/development-stores) See less ▼ ## Account Settings - [Copying Settings to a New Store](https://support.returngo.ai/copying-settings-to-a-new-store) - [Account Settings](https://support.returngo.ai/account-menu) - [Modifying the Return Portal URL](https://support.returngo.ai/modifying-return-portal-url) - [Accepting Permission Changes](https://support.returngo.ai/accepting-permission-changes) - [Contacting ReturnGO Support](https://support.returngo.ai/contacting-returngo-support) - [Data Privacy & Use](https://support.returngo.ai/customer-data-privacy-use) - [Changing the Dashboard Language](https://support.returngo.ai/changing-the-dashboard-language) - [User Roles](https://support.returngo.ai/user-roles) - [Configuring Your Store's Time Zone, Date, and Formats](https://support.returngo.ai/configuring-store-time-zone) See less ▼ ## Billing - [Add-Ons](https://support.returngo.ai/add-ons) - [Billing](https://support.returngo.ai/billing-history) - [Subscription Plans](https://support.returngo.ai/subscription-plans) - [Uninstalling ReturnGO](https://support.returngo.ai/uninstalling-returngo) - [Connecting Multiple Stores Under One Plan](https://support.returngo.ai/connecting-multiple-stores-under-one-plan) - [Wallet](https://support.returngo.ai/wallet) See less ▼ ## Portal Customization - [Customizing Your Return Portal](https://support.returngo.ai/customizing-your-return-portal) - [Editing and Translating Texts](https://support.returngo.ai/editing-and-translating-texts) - [Creating a White Label Portal](https://support.returngo.ai/white-label-portal) - [Advanced Styling Customization](https://support.returngo.ai/advanced-styling-customization) - [Multiple Portals](https://support.returngo.ai/multiple-portals) - [Multiple Markets](https://support.returngo.ai/multiple-markets) See less ▼ ## Emails - [Customizing Email Notifications](https://support.returngo.ai/email-notifications) - [Testing Notifications](https://support.returngo.ai/testing-notifications) - [Email Compliance](https://support.returngo.ai/email-compliance) - [Sending Emails From Your Domain](https://support.returngo.ai/sending-emails-from-your-domain) ## FAQs - [Account FAQs](https://support.returngo.ai/account-faqs) - [Magento 2 FAQs](https://support.returngo.ai/magento-faqs) - [Salesforce Commerce Cloud FAQs](https://support.returngo.ai/salesforce-faqs) - [Account & Setup](https://support.returngo.ai/account-setup#main-content) - [Getting Started](https://support.returngo.ai/account-setup#getting-started) - [Installing ReturnGO](https://support.returngo.ai/account-setup#installing-returngo) - [Account Settings](https://support.returngo.ai/account-setup#account-settings) - [Billing](https://support.returngo.ai/account-setup#billing) - [Portal Customization](https://support.returngo.ai/account-setup#portal-customization) - [Emails](https://support.returngo.ai/account-setup#emails) - [FAQs](https://support.returngo.ai/account-setup#faqs) - [Returns Management](https://support.returngo.ai/returns-management#main-content) - [Processing Returns](https://support.returngo.ai/returns-management#processing-returns) - [Return Portals](https://support.returngo.ai/returns-management#return-portals) - [Advanced Returns Management](https://support.returngo.ai/returns-management#advanced-returns-management) - [Return Methods](https://support.returngo.ai/returns-management#return-methods) - [Return Policy](https://support.returngo.ai/returns-management#return-policy) - [Automation](https://support.returngo.ai/returns-management#automation) - [Inventory](https://support.returngo.ai/returns-management#inventory) - [Return Reasons](https://support.returngo.ai/returns-management#return-reasons) - [Warranty Management](https://support.returngo.ai/returns-management#warranty-management) - [Return Resolutions](https://support.returngo.ai/return-resolutions#main-content) - [Refunds](https://support.returngo.ai/return-resolutions#refunds) - [Exchanges](https://support.returngo.ai/return-resolutions#exchanges) - [Other Resolutions](https://support.returngo.ai/return-resolutions#other-resolutions) - [Return Shipping](https://support.returngo.ai/return-shipping#main-content) - [Ship by ReturnGO](https://support.returngo.ai/return-shipping#ship-by-returngo) - [Shipping Labels](https://support.returngo.ai/return-shipping#shipping-labels) - [Shipping Settings](https://support.returngo.ai/return-shipping#shipping-settings) - [QR Codes](https://support.returngo.ai/return-shipping#qr-codes) - [Shipping Integrations](https://support.returngo.ai/shipping-integrations#main-content) - [Shipping Integrations](https://support.returngo.ai/shipping-integrations#shipping-integrations) - [Shipping Aggregators](https://support.returngo.ai/shipping-integrations#shipping-aggregators) - [Shipping Carriers](https://support.returngo.ai/shipping-integrations#shipping-carriers) - [Drop-Off Services](https://support.returngo.ai/shipping-integrations#drop-off-services) - [Other Integrations](https://support.returngo.ai/other-integrations#main-content) - [Helpdesk Integrations](https://support.returngo.ai/other-integrations#helpdesk-integrations) - [3PL/WMS Integrations](https://support.returngo.ai/other-integrations#3pl-wms-integrations) - [Fintech Integrations](https://support.returngo.ai/other-integrations#fintech-integrations) - [Loyalty Integrations](https://support.returngo.ai/other-integrations#loyalty-integrations) - [Marketing Integrations](https://support.returngo.ai/other-integrations#marketing-integrations) - [ERP Integrations](https://support.returngo.ai/other-integrations#erp-integrations) - [ReturnGO API](https://support.returngo.ai/other-integrations#returngo-api) - [Order Tracking](https://support.returngo.ai/order-tracking#main-content) - [Order Tracking Portal](https://support.returngo.ai/order-tracking#order-tracking-portal) - [Order Tracking Notifications](https://support.returngo.ai/order-tracking#order-tracking-notifications) - [Analytics](https://support.returngo.ai/analytics#main-content) - [Analytics](https://support.returngo.ai/analytics#analytics) - [Reports](https://support.returngo.ai/analytics#reports) - [Legacy Features](https://support.returngo.ai/legacy-features) [![Chill listening crop-3](https://support.returngo.ai/hs-fs/hubfs/RETURNGO%20BLUE.png?width=162&height=24&name=RETURNGO%20BLUE.png "Chill listening crop-3")](https://returngo.ai) knowledge Base Copyright © 2026, ReturnGO