Knowledge Base

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Knowledge Base

Account & Setup

Account & Setup

Getting Started

Onboarding & Account Setup

Email Verification

Preview Mode

Testing the Return Portal

Single Sign-On (SSO)

Importing RMAs from Previous Return Solutions

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Installing ReturnGO

Installing ReturnGO on Shopify

Integrating Your Return Portal to Your Shopify Store

Installing ReturnGO on Magento 2

Integrating Your Return Portal to Your Magento Store

Integrating Your Return Portal to Your Salesforce Commerce Cloud Store

Integrating Your Return Portal to Your BigCommerce Store

BigCommerce Multi-Storefront (MSF)

Integrating Your Return Portal Into a Custom eCommerce Platform

Integrating Your Return Portal to Your WooCommerce Store

Integrating Your Return Portal to Your Wix Store

Development Stores

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Account Settings

Accepting Permission Changes

User Roles

Account Settings

Modifying the Return Portal URL

Contacting ReturnGO Support

Data Privacy & Use

Changing the Dashboard Language

Configuring Your Store's Time Zone, Date, and Formats

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Billing

Add-Ons

Billing

Subscription Plans

Annual Subscription Plans

Uninstalling ReturnGO

Connecting Multiple Stores Under One Plan

Wallet

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Portal Customization

Customizing Your Return Portal

Editing and Translating Texts

Creating a White Label Portal

Advanced Styling Customization

Multiple Portals

Multiple Markets

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Emails

Customizing Email Notifications

Testing Notifications

Email Compliance

Sending Emails From Your Domain

FAQs

Account FAQs

Magento 2 FAQs

Salesforce Commerce Cloud FAQs