Preview Mode is a quick way to test your Return Portal. It allows you to see what your customers see when issuing a return, without the effects of an actual return.
You can launch this feature by clicking PREVIEW MODE on the Home page.
A banner will be visible on all Return Portal pages while in Preview Mode.
Preview Mode Functions
Preview Mode allows you to:
- Test your Return Portal with actual orders without generating a Returns Merchandise Authorization (RMA) or triggering email notifications.
- Test your return policies and eligibility rules on different scenarios.
Preview Mode becomes available immediately after you complete the onboarding setup:
- Set up at least one active policy rule in Settings>Return Policy.
- Enable the Shopify integration in Settings>Integration>Products & Services>Shopify Integration.
- Verify your Return Portal is active and accessible.