Preview Mode

Preview Mode is a quick way to test your Return Portal. It allows you to see what your customers see when issuing a return, without the effects of an actual return. 

You can launch this feature by clicking PREVIEW MODE on the Home page. 

A banner will be visible on all Return Portal pages while in Preview Mode. 


Preview Mode Functions 

Preview Mode allows you to:

  • Test your Return Portal with actual orders without generating a Returns Merchandise Authorization (RMA) or triggering email notifications.  
  • Test your return policies and eligibility rules on different scenarios.



Preview Mode becomes available immediately after you complete the onboarding setup: