Preview Mode

Last Updated: September 14, 2025

Preview mode is a quick way to test your return portal. It allows you to see what your customers see when issuing a return, without the effects of an actual return. 

You can launch this feature by clicking PREVIEW MODE on the Home page. 

Home page

A Preview Mode label will be visible in the upper-right corner of the return portal while in preview mode.

Preview mode

Preview Mode Functions 

Preview mode enables you to:

  • Test your return portal with actual orders without generating a Returns Merchandise Authorization (RMA) or triggering email notifications.  
  • Test your return policies and eligibility rules on different scenarios.

Requirements

Preview mode becomes available immediately after you complete the onboarding setup: