Email Compliance

ReturnGO is committed to maintaining compliance with the requirements of the major email providers, and therefore:

• ReturnGO adheres to DKIM and SPF protocols to ensure the integrity and security of your communications.
• All default email notifications comply with all the latest requirements set by leading email platforms.
• ReturnGO complies with the CAN-SPAM act.
• All emails are sent through the Amazon SES server.
• Return and tracking notifications sent through ReturnGO are considered transactional emails and not marketing emails.
• Notification emails are necessary for the return handling process and therefore customers can't unsubscribe from them, as is standard with transactional emails.
• Emails sent from your domain are verified and authenticated.