Integrating Your Return Portal to Your Shopify Store

To add a return portal to your store, you need to integrate ReturnGO into your Shopify store and add the return portal to your site.

Capabilities 

As part of the return portal integration, you can:

• Enable the integration to your Shopify store. 
• Set up a proxy path for your return portal. 
• Generate a return portal URL. 
• Add a custom portal URL for hosting the return portal on a custom page.

How to Integrate ReturnGO into Your Store

To integrate ReturnGO with your Shopify store: 

1. Go to Settings > Integrations > Products & Services.
2. Open the Shopify Integration section. 
3. Toggle the Enable Integration to your Shopify store setting.
4. Click on the save icon to apply changes. 

By following the steps above, your return portal will be integrated into your store.

On this page, you can also customize your return portal URL, and copy the full portal URL that you can link to from your return policy, product pages, emails, and more.

The return portal URL can also be found on the home page of your ReturnGO dashboard.  

Adding Your Portal to Your Store Site

To add your return portal URL to your Shopify store:

1. Log in to your Shopify store admin.

2. From your dashboard click on Online Store > Navigation.

3. Choose where you would like to place the return portal (i.e header, footer).

   

4. Click on ADD MENU ITEM.

5. Enter the desired display name for your return portal (i.e Start a Return, Return Portal, Returns & Exchanges)

6. Enter the return portal link.

   

7. Click ADD

8. Click SAVE.