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      Uninstalling ReturnGO

      If you uninstall ReturnGO, a request to erase your customers’ personal information from the ReturnGO Returns & Exchanges app will be sent to ReturnGO after 48 hours unless it’s reinstalled.

      To uninstall the ReturnGO return & exchange portal:

      1. Go to your Shopify Admin and click on Apps.
      2. Click App and sales channel settings.

      3. Click on the three dots or hover over ReturnGO Returns & Exchanges.

      4. Click UNINSTALL.

      Data Deletion

      ReturnGO deletes all account data 48 hours after a store uninstalls ReturnGO, including RMA data, user data, and settings.