Uninstalling ReturnGO
If you uninstall ReturnGO, a request to erase your customers’ personal information from the ReturnGO Returns & Exchanges app will be sent to ReturnGO after 48 hours unless it’s reinstalled.
To uninstall the ReturnGO return & exchange portal:
- Go to your Shopify Admin and click on Apps.
- Click App and sales channel settings.
4. Click UNINSTALL.
Data Deletion
ReturnGO deletes all account data 48 hours after a store uninstalls ReturnGO, including RMA data, user data, and settings.