ERP Integrations Overview

 

Last Updated: July 31, 2024

ERP integrations help you connect your returns data with your ERP, enabling you to streamline your process and make sure all relevant teams are up to date on the status of returns.

What is an ERP Integration?

ERP integration connects your ERP system with your returns data, enabling seamless data flow and unified operations. These integrations can be used to automate return processes, manage inventory, and enhance customer relationship management. Use ERP integrations to eliminate data silos, reduce manual effort, and achieve greater accuracy and efficiency in business operations.

Requirements 

To connect your ERP system to ReturnGO, you’ll need:

  • ReturnGO enterprise plan
  • An ERP system account
  • API credentials for authentication (e.g. API username and API key)

How to Configure the ERP Integration

To configure an ERP integration:

  1. Go to Settings > Integrations > Products & Services.
  2. Click on +ADD PRODUCT OR SERVICE.

3. Select your ERP system from the drop-down list.

4. Click on the check mark to proceed.

5. Enter the required API credentials.

6. Click CONNECT.