Integration With Cargo

Last Updated: October 13, 2024

ReturnGO integrates with Cargo to help you manage your return shipping.

Cargo is an Israel-based shipping carrier that is available only to stores based in Israel. Learn more about Cargo here.

Capabilities

The Cargo integration supports return labels.

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See a full feature comparison with other shipping carriers.

Requirements 

To link your Cargo account to ReturnGO, you will need: 

  • Cargo username
  • Cargo password
  • Customer code

Linking Your Cargo Account to ReturnGO 

To link your Cargo account to ReturnGO: 

1. Go to Integration > Products & Services.

2. Click on ADD PRODUCT OR SERVICE.

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3. Choose Cargo from the drop-down list.

4. Click on the green check mark.

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5. Enter your credentials.

6. Click CONNECT. 

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Adding the Integration to a Return Method

Once you've connected the integration, you'll need to add it to a return method:

  1. Go to Return Methods
  2. Click SHIP WITH PRE-PAID LABEL
  3. Click ADD RETURN METHOD or select a return method to edit.

4. Go to the Shipping Label Settings section. 
5. Set Connection to Cargo
6. Select a service level.

7. Verify your return address and shipping instructions. 

8. Click on the save icon.

    Troubleshooting the Integration 

    For Cargo-related issues, please contact Cargo support.

    For any other issues, feel free to contact ReturnGO Support through chat or email.