ReturnGO integrates with Refundid to help you provide instant refunds. Refundid is an Australian-based instant refund solution that enables your eCommerce store to offer risk-free instant refunds.
When customers select the instant refund resolution:
- They are sent to Refundid’s portal.
- They log in or register.
- They receive a refund directly to their bank account within seconds and are then required to return the items.
- If they do not return the items within a week, Refundid revokes the refund.
- Once you receive the returned items, you inspect them and pay back Refundid only if you’re happy with the return.
- If the returned item isn’t in a refundable state, you don’t pay Refundid.
To link your Refundid account to ReturnGO, you will need:
- The Refundid Shopify app.
- To download Refundid, reach out to firstname.lastname@example.org.
Linking your Refundid Account to ReturnGO
To link your Refundid account to ReturnGO:
- Go to Integration > Products & Services.
- Click on +ADD PRODUCT OR SERVICE.
- Choose Refundid from the drop-down list.
- Click on the check mark.
- Click CONNECT.
Troubleshooting the Integration
For Refundid-related issues, please contact Refundid customer support.
For any other issues, feel free to contact ReturnGO support through chat or email.