Integration With Salasa

Last Updated: December 16, 2024

ReturnGO integrates with Salasa, a 3PL that can help you manage your return shipping.

The integration with Salasa is available only to stores based in the United Arab Emirates (UAE).

Capabilities 

The Salasa integration creates shipping labels with a Salasa warehouse as the return address.

Return Labels Return Tracking QR Codes Auto Select Cheapest International Shipping

See a full feature comparison with other shipping carriers.

Requirements

This integration is currently in beta and not available to all merchants. Apply to join the beta here.

Linking Your Salasa Account to ReturnGO 

To link your Salasa account to ReturnGO: 

  1. Go to Integration > Products & Services
  2. Click on ADD PRODUCT OR SERVICE. 
  3. Choose Salasa from the drop-down list. 
  4. Click on the green check mark.

Shipping integration steps-png

5. Enter your credentials. 
6. Click CONNECT. 

Adding the Integration to a Return Method

Once you've connected the integration, you'll need to add it to a return method:

  1. Go to Settings > Return Methods.
  2. Open the Ship with pre-paid label section. 
  3. Click ADD RETURN METHOD or select a return method to edit.
    Shipping integrations steps 1-png-1
  4. Open the Shipping Label Settings section.
  5. Set Connection to Salasa
  6. Select a service level.
  7. Verify your return address and shipping instructions. 
  8. Click on the save icon to save your changes.

Return method settings-png-3

Troubleshooting the Integration 

For Salasa-related issues, please contact Salasa Support at help@salasa.co

For any other issues, feel free to contact ReturnGO support through chat or email.