Shipping FAQs

These FAQs cover how you can manage your return shipping methods, carriers, and settings to efficiently get returned items back to your warehouse.

Can I create a different return method for each shipping carrier? 

Yes, you can set up your return methods with different shipping carriers

Can I specify what carrier to use based on certain conditions, such as weight or item price?

Yes, you can set return policy conditions such as weight or price in your return policy, which determine which return methods and carriers are used.

How do returns work if I have multiple warehouses?

In order to send returns to different warehouses, you can create multiple return methods with different return addresses, and set return policy rules that determine which items or customers' returns are sent to which warehouse.