Export your RMA data and download reports to run tailored analytics, or for accounting, tax, or other business purposes.
Download your RMA Data
ReturnGO allows you to download all or a subset of your RMA data.
You’ll find this feature helpful for generating analytics and data reporting, or when you need to move your returns data elsewhere.
How to Download Your Returns Data Report
To download a report of your RMAs:
- Go to Manage Returns.
- Filter the RMAs to show the RMAs you want a report on, and click REPORT.
- Choose where to save the sheet on your device.
- Rename the sheet if necessary.
- Click SAVE.
Note: The steps for saving the report on your device will depend on the exact browser and device you are using.
Once you’ve downloaded a report, you can download the report again or generate a new one with different filters.
Troubleshooting Report Processing
If the report takes an unusually long time to process, this may be related to your browser cache and cookies. In such cases, a simple page refresh should resolve the issue. After refreshing, you should be able to download the desired report or see the download begin automatically.
Download the Billing Report
You can download the billing report in .csv format via the Billing page. You can then open the .csv text file using spreadsheet software like Microsoft Excel or other applications that present data in table format.