ReturnGO integrates with Deposco to help you receive and process returned products efficiently.
Deposco is a warehouse management system that makes reverse logistics, returns processing, and inventory management easier. It helps you sync restocking, receiving of packages, and available inventory levels with your ReturnGO account and online store.
Capabilities
The Deposco-ReturnGO integration supports:
- Creating a return on Deposco when an RMA is approved in ReturnGO.
Requirements
This integration is currently in beta and not yet available to all merchants. Apply to join the beta here.
To connect your Deposco account to ReturnGO, you'll need the following credentials:
- Deposco username
- Deposco password
- Deposco tenant code
- Deposco business unit
Linking your Deposco Account to ReturnGO
To link your Deposco account to ReturnGO:
- Go to Integration > Products & Services.
- Click on +ADD PRODUCT OR SERVICE.
- Choose Deposco from the drop-down list.
- Click on the check mark.
5. Enter your credentials.
6. Click CONNECT.
Configuring 3PL/WMS per Return Method
Configure your return methods to update the appropriate WMS/3PL for each return method, so that the relevant warehouse will be notified when an item is on its way back and can prepare and process it accordingly.
Note: This setting can be configured for all return method types except No shipment required.
To configure your 3PL/WMS per return method:
- Go to Settings > Return Methods.
- Select the return method you want to configure.
- Open the Return Address and Restocking Location section.
- Set whether to update the WMS/3PL for this return method.
- The default is Do not update.
- If you have multiple connections, choose which you want to update for returns using this return method.
5. Click on the save icon to save your changes.
Deposco-Related Issues
For Deposco-related issues, please contact Deposco customer support.
For any other issues, feel free to contact ReturnGO support through chat or email.