Integration With ShipBob

ReturnGO integrates with ShipBob to help you receive and process returned products and adjust stock levels as necessary.

ShipBob is a global fulfillment solution that helps you sync restocking, receiving of returned items, and available inventory levels with your ReturnGO account and online store.


The ReturnGO-ShipBob integration supports:

  • Automatic creation of a return record in ShipBob when a return request is approved on ReturnGO.
  • Reporting of returned item inspection results from ShipBob back to ReturnGO. 
  • Status updates from ShipBob when an item is received.
  • Option to configure which system is responsible for sending restock notifications to Shopify.

Linking your ShipBob Account to ReturnGO 

To link your ShipBob account to ReturnGO: 

  1. Go to Integration > Products & Services
  3. Choose ShipBob from the drop-down list. 
  4. Click on the check mark.

shipbob 1

5. Click CONNECT. 

6. Log in to your ShipBob account.

Troubleshooting the Integration 

To prevent common issues:

  • Make sure the Warehouse Name exactly matches the name of a ShipBob warehouse.

For ShipBob-related issues, please contact ShipBob support.

For any other issues, feel free to contact ReturnGO support through chat or email.