3PL/WMS Integrations
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      Integration With ShipBob

      Last Updated: October 28, 2024

      ReturnGO integrates with ShipBob to help you receive and process returned products and adjust stock levels as necessary.


      ShipBob is a global fulfillment solution that helps you sync restocking, receiving of returned items, and available inventory levels with your ReturnGO account and online store.

      Capabilities 

      The ReturnGO-ShipBob integration supports:

      • Automatic creation of a return record in ShipBob when a return request is approved on ReturnGO.
      • Reporting of returned item inspection results from ShipBob back to ReturnGO. 
      • Status updates from ShipBob when an item is received.
      • Option to configure which system is responsible for sending restock notifications to Shopify.

      Linking your ShipBob Account to ReturnGO 

      To link your ShipBob account to ReturnGO: 

      1. Go to Integration > Products & Services. 
      2. Click on +ADD PRODUCT OR SERVICE. 
      3. Choose ShipBob from the drop-down list. 
      4. Click on the check mark.

      shipbob 1

      5. Click CONNECT. 

      6. Log in to your ShipBob account.

      Troubleshooting the Integration 

      To prevent common issues:

      • Make sure the Warehouse Name exactly matches the name of a ShipBob warehouse.

      For ShipBob-related issues, please contact ShipBob support.

      For any other issues, feel free to contact ReturnGO support through chat or email.