Integration With Stripe

ReturnGO integrates with Stripe to enable you to use the Stripe checkout system as part of your portal flow when offering instant exchanges at no risk to your store.

Requirements

Note: This feature is currently in Beta. Contact us for more information.

Linking Your Stripe Account to ReturnGO 

To link your Stripe account to ReturnGO: 

  1. Go to Integration > Products & Services
  2. Click on +ADD PRODUCT OR SERVICE. 
  3. Choose Stripe from the drop-down list. 
  4. Click on the check mark.

5. Click CONNECT. 

6. Log in to your Stripe account or create a new one.

  • If you choose an existing business, it will duplicate its settings as a new business and then you will need to log in to your account on Stripe and complete the onboarding before connecting the integration.
  • If you don't have an account, you can create it here, and the account will be created, but then you will need to log in to your account on Stripe and complete the onboarding before connecting the integration.

7. When a popup appears with a message saying "Connection failed. The Stripe account activation process is not completed. Please activate your Stripe account on Stripe.com and try again.", go to the Stripe dashboard and log in to the account you just created, go through all the onboarding steps, and then go back to ReturnGO and connect the integration with steps 1-6 again.

Then your Stripe integration will be connected and you can start using it!

Troubleshooting the Integration 

For Stripe-related issues, please contact Stripe customer support.

For any other issues, feel free to contact ReturnGO support through chat or email.