Packing Slips

Last Updated: October 13, 2024

A packing slip is a document describing the return shipment’s contents. 

The packing slip contains a separate line item for each item shipped. Each line item states the product number, product description, and unit quantity shipped. 

You can configure the packing slip barcode to contain the Order ID, ReturnGO RMA ID, or Warehouse RMA ID.

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Requirements 

This feature is available as an add-on.

  • This feature does not apply to no shipment required return methods. 

Configuring Packing Slips

1. Go to Settings > Return Methods.

2. Click EXPAND ALL.

3. Click the pencil icon of the return method you want to edit.

Packing Slips 1

4. Open the Details section. 

Packing Slips 2

5. Enable the packing slip.

6. Select the barcode type.

Packing Slips 3

7. Open the Shipping Instructions section.

8. Edit the instructions for your customers.

9. Click on the save icon to save your changes.

Packing Slips 4

Note: Repeat steps 2 to 4 for each return method with which you want to include packing slips.