Return Guard is a free plan. You are only charged based on the number of return labels generated and Return Guard fees collected from customers.
Labels and Return Guard fees are billed as usage on a monthly basis via Shopify. If you prefer to be charged outside of Shopify, please contact the ReturnGO team.
Viewing Return Guard Billing
On the Billing page, you can see how much you were charged each month.
The Billing page displays the following details:
- Return Guard Sold: The total amount from Return Guard fees you collect from your customers.
- Return Guard Revenue Share (10%): The 10% revenue share that you get to keep from Return Guard fees you collected from your customers.
- ReturnGO Labels: The total number of return labels generated. Click VIEW LABELS to open the Return Shipments page automatically filtered for that month, to see the details and cost of each label.
Clicking on VIEW LABELS takes you to the Return Shipments page where you can track all the labels and view a detailed breakdown, including individual costs and service levels used.
